An Acrymax Roof Coating Material Warranty covers Acrymax materials only and warrants to the building owner that a properly applied Acrymax roof coating system will not leak as the result of normal weathering or material manufacturing defects. The length of the warranty is determined by the type of roof that is coated and the specific Acrymax coating system that is used. If a properly installed Acrymax coating system leaks as the result of defects in the Acrymax coating then Acrymax will provide sufficient Acrymax materials to repair the leak. Decisions as to the extent of repair or replacement materials required will be made solely by Acrymax.
Obligations under the Acrymax Roof Coating Material Warranty are limited by the specific terms and conditions of the respective warranty and any other requirements of Acrymax. Sample warranties are available by e-mailing Acrymax at warranty@acrymax.com or by calling
800-553-0523. To obtain a Material Warranty the following minimum requirements must be met:
MATERIAL WARRANTY REQUIREMENTS
- Request for Project Acceptance: Detailed project information is required to be submitted prior to the start of project. No warranty will be issued on projects that have not been approved for warranty by Acrymax.
- Acrymax Applicator Profile Form – including credit and job references
- Acrymax Project Information Form
- Roof Sketch
- Initial Conditions Assessment
- Digital pictures of project that show existing conditions.
- Job Log: A job log must be kept that documents preparation for and application of the roof coating system. The following information must be submitted with Request for Warranty Form.
- Dates of application including weather conditions
- Description of preparation methods, special circumstances, and any occurrence affecting installation.
- Digital photo documentation detailing all steps of the installation including preparation, application, and after final completion of the project
- Request for Warranty Form: This form must be submitted within 30 days of the completion date of the roof coating project.
Conditions and Limitations
The following conditions and limitations apply to the Acrymax Roof Membrane System Warranty. There are also additional conditions and limitations that are included in the warranty document.
Acrymax shall have no liability under any warranty unless owner shall first provide Acrymax with a written notice of leaks in the roofing system within 30 days of the discovery thereof. In all cases, such notice must be delivered to Acrymax warranty services department at 221 Brooke Street, Media, PA 19063. If, upon inspection by Acrymax, Acrymax determines that the leaks in the Acrymax Roofing System are caused by the workmanship of the Acrymax Approved Applicator or caused by defects in the Acrymax roofing materials, Owner’s remedies and Acrymax liability shall be limited to Acrymax’s repair of the leaks in the Acrymax Roofing System. Acrymax’s obligation over the life of the warranty shall not exceed the owners original cost of the Acrymax materials supplied to the project.
Acrymax reserves the right to conduct inspections of any roof where an Acrymax roof membrane system is going to be installed at any time prior to start of the installation of the roof membrane system. If it determined at the sole discretion of Acrymax that any part of the roof to be coated is not in a suitable condition for installation of the Acrymax system, the applicator or owner shall be so informed and given the opportunity to correct the unsuitable conditions. If the unsuitable conditions are not corrected to the satisfaction of Acrymax then no warranty shall be offered or issued.
Acrymax also reserves the right to conduct inspections of any Acrymax membrane system project at any time prior to start of the installation of the roof coating system, during installation, or after final completion of the roof coating system. If it determined at the sole discretion of Acrymax that any part of the roof to be coated is not in a suitable condition for installation of an Acrymax system no warranty shall be made available, unless or until any necessary unsuitable conditions are corrected. Furthermore, if in the sole judgment of Acrymax the coating system has not been applied according to Acrymax specifications no warranty shall be issued until the coating system has been brought into compliance with Acrymax requirements. Any defects in the installation including failure to achieve minimum dry film thickness, failure to use reinforcement fabric as necessary, and any other defects in the installation as determined by Acrymax must be corrected to the satisfaction of Acrymax before warranty shall be issued. Any costs associated with bringing the coating system into compliance with all Acrymax requirements shall be the sole responsibility of the applicator.
Inspections by an Acrymax representative do not modify the responsibility of the applicator to complete work in accordance with all contract documents, specifications, and warranty requirements. Building owner responsibilities include repair of damage or correction of leaks in the Acrymax membrane that are necessitated by causes other than defects in Acrymax materials.
Acrymax shall not be liable for any consequential, indirect, or incidental damages of any kind, including damage to the interior or exterior of the building or building components. Mold growth that may occur as a result of any leaks in an Acrymax roof membrane system is specifically excluded from coverage under any Acrymax warranty. An Acrymax warranty gives you specific legal rights, and you may have other rights which vary from state to state.
No warranty shall be issued unless and until all suppliers of Acrymax materials used on the project have been fully paid.
